Refund & Cancellation Policy

We want you to feel confident when shopping with us. Please read our refund and cancellation terms below:

1. Digital Products (Coloring Sheets)

• All digital products are non-refundable due to their instant-access nature.

• Once a file has been downloaded or accessed, we cannot provide refunds.

2. Physical Products

• Most of our physical items are made-to-order, so we do not accept general returns or exchanges.

• Refunds or replacements are only available if:

  • Your order arrives damaged

  • The item is defective

  • You received the wrong item

• To request a replacement/refund:

  • Please contact us within 14 days of delivery

  • Include your order number and clear photos of the issue

• We’ll send you a return label, but return shipping costs are covered by you.

• Please make sure it’s in its original, resealable condition with all original packaging included to avoid damage in transit.

• As soon as we receive your item in good condition, we’ll process your refund.

• Refunds usually take 5-7 business days to show up in your bank account.

3. Shipping Issues

• We are not responsible for delays caused by postal services, customs, or incorrect addresses entered at checkout.

• Please double-check your shipping information before completing your purchase.

4. Contact Us

• If you have any issues with your order or membership, please reach out:
  hello@meowwoofclub.com

Effective Date: 03/10/2025